Since our incorporation, JBL has embarked on a quality journey positioning customer satisfaction and improvement of our services at the heart of our business.
JBL is also an active member of the Professional Freight Forwarders Association in South Africa and an IATA/FIATA registered agent.
Our quality policy focuses on 4 main poles, namely:
• Service: Exceed customer satisfaction
• Involvement: Leverage employee know-how and professional fulfilment
• Relations: Sustainable growth with our partners and respect of all agreements
• Environment: Ensure sustainable development in line with our social and environmental responsibilities